Refund & Returns Policy

1. Introduction
At BlueLightBlockersInk.com, we strive to ensure your complete satisfaction with our blue light blocking glasses for gamers. If you are not entirely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines the conditions under which refunds or returns are accepted, the process for requesting a refund or return, and any associated timelines or fees.

2. Conditions for Returns
To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • The return request must be made within 30 days of the original purchase date.

3. Non-Returnable Items
Certain items are non-returnable, including:

  • Gift cards
  • Sale items (unless defective)

4. Return Process
To initiate a return, please follow these steps:

  1. Contact Us: Email us at [email protected] with your order number, reason for return, and any relevant photos if the item is defective or damaged.
  2. Receive Return Authorization: We will review your request and, if approved, provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
  3. Ship the Item: Pack the item securely in its original packaging and include the RMA number. Ship the item to the address provided in the return instructions. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days. Please note:

  • The original shipping costs are non-refundable.
  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.

6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected] with your order number and details about the defective or damaged item. We will provide instructions for the exchange process.

7. Late or Missing Refunds
If you haven’t received a refund within the specified time frame, please:

  1. Check Your Bank Account: Sometimes refunds take several days to process.
  2. Contact Your Credit Card Company: It may take some time before your refund is officially posted.
  3. Contact Your Bank: There is often some processing time before a refund is posted.
  4. Contact Us: If you’ve done all of this and still have not received your refund, please contact us at [email protected].

8. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.